The Digital Nonprofit Skills Assessment

The Digital Nonprofit Skills Assessment

As the digital economy advances, nonprofits need to build the skills and capacity of beneficiaries with an eye to the risks, biases, and limitations of data and digital tools, a report from NetHope's Center for the Digital Nonprofit argues. Based on a survey of more than three hundred employees at forty-nine nonprofits, the report, The Digital Nonprofit Skills Assessment (26 pages, PDF), found that nonprofit staff were insufficiently trained in critical areas such as data security. The survey also found that keeping pace with rapid technological change requires adaptive and collaborative skills that allow teams to course-correct as new digital possibilities become available, and that critical entrepreneurial competencies such as a tolerance for risk and failure — competencies that help nonprofits innovate and respond more quickly effectively in a rapidly changing environment — are not widespread in the sector.