Senior Program Manager, Federal TA

CSH | Flexible, Other


Federal Technical Assistance Team

The Organization:

For over 25 years, CSH has been a game-changer for the most vulnerable people in our country:

  - Helping communities create 200,000 homes for individuals and families who did not have one;

  - Bringing hope to thousands who thought they would live on the streets or reside in institutions forever;

  - Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps;

Working for CSH:

If you have a desire to make a difference for people and families we have a place for you.  Not only has CSH proven supportive housing works and does change the lives of individuals facing acute disabilities, complex medical and mental conditions, substance use disorders and economic barriers, we have done so while creating a family of nationally recognized experts who stay committed to our organization and mission throughout their careers. CSH offers empowerment, development and growth to those we serve and to our workforce. We attract talented professionals, offer competitive salaries with benefits, generous family leave and PTO, and fully embrace the philosophy that a sustainable work-life balance is desirable and achievable. With the aim of attracting good people who possess the confidence and drive to get the job done, CSH is now accepting applications for a Senior Program Manager with our Federal Technical Assistance Team. 

Job Summary

Federal Technical Assistance Team

CSH provides consulting services across the country and the staff are responsible for securing and staffing fee-for-service contracts. We work with local and national teams to develop policies and programs to help end homelessness in communities through systems change and capacity building. We also work closely with government and the non-profit sector to ensure creation of quality supportive housing. The Federal TA team provides technical assistance to communities and providers through several national awards from HUD and HHS. Internally, we collaborate closely with executive staff, national offices and regional teams. We take this collaborative spirit to our external partners as well. 

Current projects under this contract include: Ten Year planning and systems change work in a variety of urban, suburban and rural communities; Youth Demonstration Project; coordinated entry technical assistance; Built for Zero national initiative; HMIS and system performance measure focused technical assistance; written products; and trainings on HEARTH regulations. 

The Position:

The Corporation for Supportive Housing is seeking an energetic, results-oriented individual. Ideal candidates will have strong project management skills and understand the nature of working with fee for service contracts and managing workloads and project deliverables within a specific timeframe.

Candidate can be located anywhere in the United States and near a major airport. Considerable travel within the region and occasionally elsewhere will be expected. Proximity to an existing CSH office preferred but not required. 


CSH’s Senior Program Managers (SPMs) are instrumental in our success. SPMs are responsible for implementation of programs, projects and initiatives. Specific areas of work for this position include:

  • Work primarily as a member of our Federal Technical Assistance team on CSH’s current HUD TA awards. Work includes community technical assistance (remote and in-person); trainings and/or webinars; and written products. Depending on approved work plans, the SPM may work primarily on the youth demonstration project or other large HUD initiatives.
  • Serve as project manager on high profile HUD work plans, contracts and/or grants, ensuring clearly defined team roles, on time and on-budget deliverables, and delivery of quality products. CSH expects project managers to foster a work environment based on quality teamwork, mutual accountability, and high quality performance.
  • Provide informal supervision, including project performance reviews for Federal project team staff and is accountable for project performance. 
  • Participate on and contribute to project teams as assigned. Tasks may include the coordination of and participation in technical assistance visits; drafting reports, policy guidance, and other documents and resources; and training design, development, delivery, and evaluation – as well as supporting staff engaged in such activities. 
  • Assist the Director and CSH staff in scoping contracts, writing proposals, refining and packing products, and managing contracts as requested.
  • Participate in all team activities including staff meetings, work planning, business development, and marketing.
  • Remain up to date on all federal homeless regulations, other relevant regulations and federal strategic plans.
  • Other duties as assigned. 


All CSH staff share a common competency framework. These guide our approach and in turn, help us create value. The successful candidate will be adaptable, entrepreneurial, creative, flexible, and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. S/he will have a sense of humor, patience, and a commitment to treating others with respect.

Specific skills and experience include:

  • 5+ years of experience of HUD homeless and/or CPD programs. Experience with HMIS a plus.
  • Passion for the CSH mission and possess the leadership and management skills necessary to advance and realize CSH’s vision and further enhance the organization’s reputation in the communities that it serves.
  • Previous experience in the field of supportive housing and/or homelessness and delivering technical assistance or leading large scale community change initiatives including youth focused initiatives. 
  • Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines. 
  • Proven ability to work with colleagues and external audiences and partners in the areas of public policy, systems change, housing development/operations, and/or the delivery of supportive services.
  • Ability to work well independently and within a multi-disciplinary team environment, manage multiple projects and priorities, and working cooperatively to meet internal and external requests.  
  • Strong analytical, interpersonal, presentation, and written and verbal communications skills coupled with a strong creative sensibility and ability to think strategically. 
  • Ability to take initiative and pursue goals with minimal supervision. Comfort with working on a team that is “virtual” and does most of its work via telephone and email. 
  • Proficiency in using Microsoft Office Suite including Word, Excel, Power Point and Outlook.
  • Sound business ethics, including the protection of proprietary information.
  • Willing and able to travel at least 30-40% of the month, although travel schedule will vary based on assignments. 
  • Bachelor’s degree in a related field; advanced degree a plus. Equivalent experience may substitute for education.


Commensurate with Experience

How to Apply

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:  Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover Letter and Salary Expectations as one Microsoft Word or PDF document.     


CSH is proud that it always has been and always will be an Equal Opportunity Employer.



Organization: Nonprofit Organizations