Health IT Manager

APLA Health | Los Angeles, California

Background

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org.

APLA Health is currently seeking an experienced Health IT Manager to join our team! We offer great benefits, competitive pay, and great working environment! 

We offer:

  • Medical Insurance
  • Dental Insurance (no cost for employee)
  • Vision Insurance (no cost for employee)
  • Long Term Disability
  • Group Term Life and AD&D Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts
  • 10 Paid Holidays
  • 3 Personal Days
  • 10 Vacation Days
  • 12 Sick Days
  • Metro reimbursement or free parking
  • Employer Matched 403b Retirement Plan
  • No weekend work! Work business hours  Monday – Friday

This is a great opportunity to make a difference!

Job Summary

Super-user of eClinicalWorks electronic health record system; responsible for system oversight, development of templates and order sets to maximize provider workflow, and staff training and assistance.

Reports To

Chief Financial Officer

Responsibilities

  • Maintains current working knowledge of eClinicalWorks (eCW), including add-on modules such as eCW Dental and CCMR/PMH.
  • Trains and assists eCW users as needed, including providers and front and back office staff.
  • Acts as primary liaison with eClinicalWorks support.
  • Coordinates with APLA IT Manager for eCW updates and upgrades.
  • Assists with troubleshooting of scanner, printer, and signature pad interfaces, as well as lab and other interfaces with eCW.
  • Ensures that eCW is set up and utilized to allow clinic to achieve meaningful use as well as incentives based on clinical measures; creates templates and order sets for users based on optimal workflow.
  • Manages patient portal and Healow app; ensures full functionality of check in kiosks and payment systems as appropriate.
  • Leads the implementation of EHR-based technologies during clinics’ work toward PCMH certification, including the use of CCMR for care teams.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

Qualifications

Training and Experience:

  • High school diploma or GED required, AA or BA degree preferred.
  • Three or more years using eClinicalWorks or similar electronic health record required.
  • eClinicalWorks or other similar electronic health record super-user or certified trainer preferred.
  • FQHC experience preferred.

Knowledge of:

  • Must be proficient in the use of Microsoft Office programs. Working knowledge of electronic health records.

Ability to:

  • Communicate effectively with providers, other staff and outside vendors. Must be well-organized and detail-oriented.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:

Must possess a valid California Driver's License, proof of auto liability insurance and have the use of a personal vehicle for work-related activities.

An Equal Opportunity Employer.