Development Coordinator

Ackerman Institute for the Family | New York, New York

Background

Founded in 1960, the Ackerman Institute for the Family is a pioneer and leader in family therapy. We are a nationally and internationally-recognized provider of family therapy and professional training. Our therapists and trainers, whose own cultural and family legacies inform the healing practices, are helping disrupt racism, sexism and other oppression so that all families thrive. We use training (classroom, video and clinical experience) and community events to support our network of over 7,000 therapists and alumni. We share our approaches through publications, workshops and mentoring with community health and mental health professionals and families. Located in New York City, the Ackerman Institute reaches 6,000 families and over 6,000 mental health workers and other professionals each year. With an operating budget $4.6, million, Ackerman Institute employs an administrative staff of 19 and a teaching/supervisory faculty of 35.

Job Summary

The Development Coordinator is responsible for providing internal and external support for the Ackerman Institute’s fundraising programs, including: annual campaigns and membership drive; data management and analysis on department priorities; and solicitation and solicitation/reporting to institutional funders. The Development Coordinator will provide strong support of the department’s annual giving, including its gala, and have direct responsibility for executing annual fundraising campaigns and gift processing, acknowledgement and reporting. The Development Coordinator will be skilled at data analysis of annual and long-term giving data to identify trends, challenges and strategic opportunities. 

Reports To

Vice President of Development

Responsibilities

Operations/Data

  • Maintain Raiser’s Edge database with donor and prospect contact information and solicitor information
  • Produce mailing lists and in-house mailings; serve as liaison with print/mail vendors
  • Manage all gift entry and processing of pledges, gifts, and contributions
  • Record foundation and corporate grants and payment schedules and reporting requirements
  • Generate accurate and timely acknowledgment letters/tax receipts for all donations
  • Produce monthly and quarterly reports, queries, and data exports as needed
  • Serve as the liaison with the finance team for financial reconciliation
  • Establish and enforce standards for database and donor records including data entry and procedures, tracking, and coding systems; maintain and enhance the data structure using business rules and other setup functions
  • Create and maintain a database training and policy guide; establish quality control reporting to maintain the accuracy of ongoing data entry
  • Serve as liaison with communications manager on donor and alumni contact data and list management
  • Provide ongoing training for staff members across the organization on key database functions.
  • Serve as primary contact with Database vendor and other technology vendors.
  • Maintain financial and organizational assets used in fundraising

Annual Giving, Events & Alumni Relations

  • Manage and track a portfolio of donors and prospects
  • Provide ongoing support to alumni; manage membership renewal and cultivation events
  • Serve as the driver for donor/prospect/alumni mailings (US mail, email) for solicitation, events and stewardship purposes
  • Devise annual giving campaign strategies and plans, collaborate with leadership on message, collateral and distribution
  • Update online platforms and ensure accurate and seamless experience for donors and alumni

Institutional Giving

  • Serve as organizational point on all government funding requests and contracts
  • Draft and submit proposals/applications and reports to institutional funders in order to secure new grants and renewals; work collaboratively with project and finance teams to complete

Qualifications

  • 3+ years of Fundraising / Data Systems experience required, preferably in a complex non-profit environment using Raiser’s Edge
  • Bachelor's Degree in a related field
  • Comprehensive understanding of Major Gift, Events and Annual Fund fundraising principles and trends
  • Microsoft Excel proficient (Pivot Tables, Fill function, Formatting, Reporting, etc.)
  • Solid problem solving and time management skills
  • Strong interpersonal and presentation skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail; highly organized
  • Able to multitask efficiently and effectively

Compensation

Competitive salary and benefits

Requirements/Other

The Ackerman Institute for the Family is an Equal Opportunity Employer and welcomes applicants with any sexual orientation, gender identify, physical disability, and of any race, color, ethnicity, religion, class, or any other group identification.

How to Apply

Interested candidates should send a cover letter and resume to:

jtoung@ackerman.org, Subject:  Position Title.  No faxes or phone calls, please.  Only those candidates for an interview will be contacted.

Ackerman Institute for the Family

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Organization: Nonprofit Organizations