Established by Congress in 1974, the Legal Services Corporation (LSC) is the country’s single largest funder of civil legal aid for low-income Americans. LSC currently funds 132 independent, nonprofit legal aid organizations with nearly 800 offices throughout the nation. LSC’s mission is to promote equal access to justice and provide grants for high-quality civil legal assistance.
Under the general direction of the Director of the Office of Program Performance (OPP), and/or his or her designee, and as a member of the Training and Technical Assistance team, the Researcher, Writer, and Editor develops content on best practices and innovations in civil legal aid. This consists of researching, writing, editing, and updating case studies, summaries, articles, and social media posts on a wide range of topics, including civil legal needs assessments, strategic planning , intake systems, legal services delivery, pro bono engagement, board governance, leadership, nonprofit management, legal technology, financial administration, resource development, and regulatory compliance.
The content developed by the Researcher, Writer, and Editor lives on the Best Practices Corner pages on LSC’s website. The Best Practices Corner is a resource for information on the effective and efficient delivery of legal services for low-income people by the legal aid programs that the Legal Services Corporation funds.
In addition to developing content on the Best Practices Corner pages of LSC’s website, the Researcher, Writer, and Editor also produces the Best Practices Corner newsletter six times per year; promotes opportunities for information sharing, webinars, and training events; collaborates with LSC’s Training and Technical Assistance team; maintains an active blog; and develops digital campaigns to increase the interest and engagement in the Best Practices Corner content.
This position is included in a collective bargaining unit represented by the International Federation of Professional & Technical Engineers, Local 135.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Coordinates with the Office of Program Performance and the Office of Compliance and Enforcement staff to identify best practices and develop content for Best Practices Corner pages on LSC’s website.
- Manages the editorial calendar and ensures timely publication of content with minimal support.
- Researches, benchmarks, and develops case studies and abstracts related to a wide range of topics, including civil legal needs assessments, strategic planning, intake systems, legal services delivery, pro bono engagement, board governance, leadership, nonprofit management, legal technology, financial administration, resource development, and regulatory compliance.
- Designs and promotes opportunities for idea and information sharing within the grantee community through webinars, training events, web content and, other mechanisms.
- In cooperation and collaboration with the other members of the Training and Technical Assistance team, assist LSC staff by conducting surveys and general research regarding grantee program practices, policies, and procedures.
- Develops and edits written, audio, and video content for LSC’s Best Practices Corner and an active blog in collaboration with members of the Training and Technical Assistance team, LSC staff, LSC grantees, and other stakeholders, as required.
- In collaboration with OPP and the Office of Government Relations and Public Affairs (as to form) leads the effort to ensure materials submitted are appropriate and relevant.
- Creates protocols and procedures to update and maintain the LSC’s Best Practices Corner in accordance with the Office of Program Performance and the Office of Government Relations and Public Affairs and updates the website according to those procedures.
- Researches and proposes changes to the LSC’s Best Practices Corner information as necessary so that it is easy to navigate, and make edits to the website in accordance with protocols and procedures.
- Tracks and analyzes the Best Practices Corner’s web metrics, in coordination with LSC’s Office of Information Technology. On a monthly basis. Use data to suggest content and site updates, and increase traffic to the website.
- Researches and writes sharp, focused content for a bi-monthly newsletter that promotes best practices and lessons learned regarding all aspects of legal services delivery and nonprofit management.
- Coordinates the editing and distribution of the monthly LSC Best Practices Corner newsletter with the Office of Program Performance and the Office of Government Relations and Public Affairs.
- Maintains email lists for newsletter distribution by updating information and conducting re-engagement campaigns, as necessary.
- Works with the Office of Government Relations and Public Affairs to produce social media posts, engagement strategies, and digital campaigns for content on the Best Practices Corner and for other events, training, and resources.
- Solicits information for conferences and workshops, and develops appropriate materials.
- Provides assistance on special projects as assigned.
- Performs other related duties as assigned.
Must have excellent research skills and oral communication skills. Must also demonstrate excellent writing skills and sound judgment. Must be conscientious, disciplined, highly motivated, and able to work independently, as well as in groups and on teams. Unimpeachable integrity and personal ethics. Must have a high degree of attention to detail; ability to master information quickly; have an understanding of and commitment to organizational mission and goals; and have an ability to identify and understand trends that affect LSC, its grantees, and their clients.
A bachelor’s degree and at least two years of experience, or an equivalent combination of education and experience totaling six years. Must have strong word processing proficiency; knowledge of and familiarity with social media platforms, content management systems, particularly Drupal, online survey tools, bulk emailing programs, basic html, and audio/video editing software. Demonstrated experience with web development/design.
How to Apply
Submit a complete application (provide ALL of the information requested and answer ALL of the questions) and attach a résumé and cover letter explaining why you are a good fit for this position. Incomplete applications will not be considered. Apply directly on our website at: www.lsc.gov/about-lsc/careers
Questions can be sent to: firstname.lastname@example.org
Note: If reasonable accommodation in the application process is required, please notify OHR at 202-295-1560 or email@example.com.
LSC embraces diversity as a core value. We recognize that our success as a corporation depends upon creating and maintaining a diverse team of talented professionals, and we are committed to a workplace that reflects and supports diverse individual backgrounds and perspectives. Our commitment to diversity, inclusion, and non-discrimination includes race, sex, age, religion, national origin, sexual orientation, gender identity/expression, personal appearance, genetic information, political affiliation, marital status, family responsibilities, disability and status as a veteran, and any other characteristic protected by federal, state, or local laws or regulation. We strive to have a workplace that is comfortable and welcoming for everyone. LSC is an equal opportunity employer.