Director of Marketing & Communications

Japanese American National Museum | Los Angeles, California


The Japanese American National Museum is a new model for American museums dedicated to transforming lives and strengthening community through the exploration of diverse histories, arts and cultures.

An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum ( is recognized as one of the nation’s premier cultural museums. The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife. Based in the historic Little Tokyo neighborhood, it has a nation-wide focus and international base of support.

Job Summary

Director of Marketing & Communication is Responsible for overall visitor development through marketing and communications to build audiences. Responsible for planning, development and implementation of all the museum’s marketing strategies, marketing communications, and public relations activities, both internal and external. Oversees development and implementation of support materials and services for departments in the area of marketing, communications and public relations. Directs the efforts of the marketing, communications and public relations staff and coordinates at the strategic and tactical levels with the other functions of the organization.

Reports To



 Prior experience in both non-profit and for profit industries desired; previous museum experience beneficial. Demonstrated skills in developing comprehensive marketing plans with success in achieving stated goals. Ability to work in a team environment and with a wide range of staff, vendors, consultants and community organizations. Ability to manage a wide range of projects simultaneously, meet deadlines and produce accurate work. Previous experience including budget management and staff supervision. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Familiarity with local, regional, and national community organizations and partners preferred.  Knowledge of JA History and culture desired; sensitivity to issues of diversity and ethnicity is essential.

Outstanding written skills including writing advertising and direct mail copy, articles, speeches, and letters. Must exhibit good judgment while representing the institution externally. Occasional weekend and evening hours. Clear background check required. Visit for more information and application form. EOE.


Bachelor’s degree from a four-year accredited college or university preferred. At least five years of marketing, communications and or public relations management experience.  Prior experience in both non-profit and for profit industries desired; previous museum experience beneficial.



Benefits: M, D, FSA, ERISA 403(b), 12 holidays, sick/ vacation time, on-site parking, museum membership, discounts in museum store and Chado tea room.

No Paid Relocation

How to Apply

Submit: Cover Letter, application and resume with references.

Japanese American National Museum

Attn: Human Resources

Re: Director of Marketing & Communications

100 N. Central Ave, Los Angeles, CA 90012

No Phone Calls Please

Japanese American National Museum


Organization: Nonprofit Organizations