Individual Giving Officer

San Francisco Opera | San Francisco, California

Job Summary

PURPOSE:   To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons giving between $3,000 and $25,000

Responsibilities

PREREQUISITE SKILLS & REQUIREMENTS:

  • Knowledge of principles and practices of fundraising and ticketing and patron services
  • Knowledge of performing arts and/or the operatic art form preferred
  • Proven success in managing portfolios of 100 to 175 patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons
  • Proficient with Microsoft Office products and database navigation
  • Tessitura revenue management system experience highly preferred
  • Proven track record of identifying, cultivating and soliciting gifts from donors
  • Exemplary diplomacy, problem-solving and teamwork skills
  • Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines
  • Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly
  • Establish working relationships and interact effectively with a wide range of people internally and externally
  • Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors
  • Ability to take initiative and work independently
  • Must maintain a high level of confidentiality
  • Capacity to attend evening and weekend Opera events in the Bay area
  • Must perform the functions of the position in a safe manner    

ESSENTIAL JOB FUNCTIONS:

  • Manages a portfolio of and builds relationships with individual donors giving from $3,000 - $25,000 annually with the purpose of upgrading donors to higher levels
  • Manages a second portfolio of donors aligned with a targeted strategy
  • Works with all areas of Development to support multiple special campaigns, including multi-year strategies for annual gifts, signature projects, legacy giving, and endowment needs
  • Provides a high level of donor cultivation, solicitation and stewardship
  • Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives
  • Actively participates in the moves management practice
  • Meets ambitious portfolio revenue goals

SECONDARY FUNCTIONS:

  • Works with all areas of Development to support initiatives to identify new prospects for Medallion Society, designated giving and legacy giving
  • Helps manage flow of donors through subscription renewal process
  • Hosts donors at various events and functions
  • Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors
  • Partners with all areas of Development to facilitate events and cultivation opportunities
  • Provides stewardship and benefits; ensures donors are recognized and acknowledged properly
  • Performs other job-related duties as assigned

Qualifications

EDUCATION: 

  • Bachelor’s degree from an accredited college or university (preferred) or equivalent work experience

 EXPERIENCE:

  • Minimum five 3-5 years’ experience in nonprofit development, sales or customer service

How to Apply

APPLICATION INSTRUCTIONS:

E-mail required cover letter and résumé to employment@sfopera.com or fax to (415) 634-0203.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.

San Francisco Opera

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Organization: Nonprofit Organizations