Managing Director, Communications and Marketing

University Settlement Society of New York | New York, New York


University SettlementThe Door, and Broome Street Academy are affiliated New York City nonprofits that tackle the complex issues surrounding poverty for over 51,000 New Yorkers each year.

 University Settlement is one of New York City’s most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 34 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole,

The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. 

 A major initiative within The Door, Broome Street Academy is a unique charter high school that prepares New York City’s most vulnerable youth for a successful future through rigorous academics paired with supports of The Door.

Job Summary

If you want an opportunity to impact the lives of over 51,000 New Yorkers every year, look no further.  You’re the kind of person we need to lead our fast-paced, energetic, and committed team. You’re best in class with demonstrated skills in social, digital, and media relations developed over 5+ years of full-time experience.You're a doer with superb writing skills, thrives in a rapidly changing, team-based environment, and skillfully juggles many competing priorities while working effectively under deadline.  You think strategically, take the initiative, enjoy managing and inspiring your colleagues, and are a proven manager of complex projects.You will manage the Marketing & Communications Manager and the Communications Associate, as well as work collaboratively with the Managing Director, Individual Giving particularly as it relates to annual appeals and special events.   You will be responsible for (1) the development and supervision of all communications, marketing and media relations efforts in support of each organization’s brand-building and fundraising goals and (2) coordination of special projects.You are committed to achieving the diversity, equity, and inclusion goals of the organizations and will incorporate this commitment in the various aspects of the work. This is a pivotal leadership role on a three-person team that supports University Settlement, The Door, and Broome Street Academy.  We work hard, move fast, and never know what today will bring while making sure to have fun.  And don’t forget the great benefits.


Strategic Communications Planning: Develop an annual strategic communications plan for each organization, complete with creative, targeted tactics that complement the Development Department’s larger fundraising goals for the year; as well as supporting the goal of community engagement, recruitment and advocacy

Media Relations:

  • Serve as the primary media contact for University Settlement, The Door, and Broome Street Academy
  • Develop and implement a strategic annual media plan, focused on raising overall organizational visibility, as well as targeted visibility of key programs and leadership staff
  • Identify additional opportunities for media engagement and field media inquiries and interview requests with an eye towards each organization’s communications goals
  • Grow and update media contact list, and build relationships with members of the media
  • Write and distribute press releases, letters to the editor, and pitch stories to media
  • Coordinate media events and staff media interviews
  • Provide media skills training workshops to organizational staff and participants, as needed

Brand Awareness:

  • Build University Settlement, The Door, and Broome Street Academy’s brand identities with external audiences
  • Develop and manage brand standards
  • Work closely with the Marketing & Communications Manager to manage the development of organizational messaging and materials for various target audiences

Publications: Supervise the creation, writing and production of printed materials including, but not limited to, brochures, annual reports, invitations, and collateral for special events and initiatives

Online Communications:
o Provide primary oversight and quality control of websites for University Settlement, The Door, and Broome Street Academy
o Supervise the Communications Associate in the development of all online content, including website updates, e-newsletters, social media, etc.

Donor Communications: Provide guidance to the Managing Director, Individual Giving, on donor communications initiatives, including but not limited to annual individual giving campaigns and cultivation events

Other: Manage special projects


  • BA/BS degree required
  • Minimum of 5 years of experience, preferably in marketing/public relations/fundraising or non-profit administration, with considerable writing experience
  • Superior communication, writing, and editing skills
  • Ability to perform under tight deadlines
  • Demonstrated media relations expertise
  • Demonstrated outreach and marketing skills
  • Ability to work efficiently and quickly on diverse assignments
  • Demonstrated awareness and sensibility for print and web-based communications and marketing
  • Minimum 2 years’ experience supervising staff
  • Graphic design skills, including current knowledge of the Adobe Creative Suite, a plus
  • Possess an interest in the non-profit sector including the missions of University Settlement, The Door, and Broome Street Academy.


cover letter, resume, and 2 writing samples of communication materials (blogs, op-eds, press releases, emails, or social media content) as PDF

How to Apply

cover letter, resume, and 2 writing samples of communication materials (blogs, op-eds, press releases, emails, or social media content) as PDF

University Settlement Society of New York


Organization: Nonprofit Organizations