Internship Coordinator

Queens Community House | Queens, New York

Background

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.  We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, innovative leadership, and a passion for social and economic justice.  We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

Job Summary

We are seeking an Internship Coordinator, reporting to the Program Director, with a strong commitment to youth development at our Learning to Work (LTW) program at Queens Satellite High School for Opportunity. LTW programs are an alternative pathway to graduation for youth 16 years and older, the program is funded by NYC Department of Education and implemented in collaboration with Queens Satellite High School for Opportunity DOE staff. We are committed to providing support services to students who desire to pursue their high school diploma. Students in the LTW program are given the opportunity to participate 10 hours per week in a paid internship and expand their knowledge of career and college options at one-hour weekly seminars.

Responsibilities

  • Plan and execute trips with an employment related theme, career panels, alternatives to college fairs and workshops in collaboration with the Employment Specialist.
  • Perform all duties related to carrying a primary counselor caseload, including attendance outreach, one-on-one counseling, co-facilitate advisory maintain case files and record all student interventions weekly in Google forms.
  • Develop internships across a diverse range of employment fields that meet the range of students’ interests to ensure that participants gain appropriate job skills.
  • Prepares and maintains accurate and timely documentation in require formats (i.e. Google database, hiring packets, timesheets, etc.) to ensure QCH records are complete and accurately depict services rendered to participants.
  • Plan and execute career panels, fairs and workshops in collaboration with other primary counselors.
  • Provide guidance to employers on maximizing internship experiences by working effectively with adolescents.
  • Provide support to employers and students during internships in the form of phone calls, meetings and site visits.
  • Facilitates weekly seminars that demonstrate high quality group work/classroom management skills and solid content knowledge of education and career development to ensure student needs are met.
  • Provides job and/or college-related counseling that assist participant to identify strengths/interests and career or college options to ensure students are prepared for work/or College.
  • Overall supervisory responsibility over internship program planning, reporting, tracking, program development and implementation, assessment and evaluation, and contract compliance.
  • Collaborates with other LTW staff to ensure program effectiveness, compare approaches.
  • Effectively manages relationships and communication with youth, QCH staff, and DOE staff, to ensure program and participant needs are met.
  • Provide continuous feedback and resources to meet the students’ individual needs.
  • Assist with out-of-school issues and provide crisis intervention as needed.
  • Engage students’ families to support positive outcomes for the students.
  • Support student recruitment efforts and conduct intake assessments and interview
  • Perform all duties related to carrying a primary counselor caseload, including attendance outreach, counseling and advisory.
  • The Internship Coordinator may perform other duties as assigned by the Program Director.

Qualifications

  • Bachelor’s degree in Human Services, Education, Social Work, and Human Resources preferred; equivalent combination of applicable training and experience may be substituted for education requirements.
  • Minimum of two (2) years of experience working with youth preferably in a similar setting; high school population preferred.
  • Ability to engage collaborative partners with the organization and with each other.
  • Demonstrated attendance and punctuality in meeting required schedule.
  • Excellent interpersonal, organizational, multi-tasking and communication skills.
  • Ability to maintain confidentiality and use appropriate discretion.
  • Proficiency with various computer programs and willingness to learn new ones.

Requirements/Other

Additional Details:

This position is available immediately. Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package varies by position and may include medical/dental/vision offerings, life insurance, flexible spending accounts, generous time off and a 403b plan. We value health and wellness too and as such Staff can earn generous annual leave and sick days, and enjoy most federal holidays. Staff can also take advantage of an array of professional development opportunities.

STATUS: Full-Time, Non-Exempt

SALARY: Mid $40K range; commensurate w/ experience; excellent benefits

SCHEDULE: Monday-Friday, 8 am – 4 pm

How to Apply

We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community. If you would like to join our team, please forward your cover letter and resume, with subject line “Internship Coordinator - Queens Satellite” at ltw@qchnyc.org

Please Note: Applications submitted without a formal cover letter will not be considered

Queens Community House

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Organization: Nonprofit Organizations