Advocate Counselor

Queens Community House | Queens, New York

Background

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.  We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, innovative leadership, and a passion for social and economic justice.  We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

Job Summary

We are seeking a qualified Advocate Counselor at Queens Satellite High School for Opportunity who will provide comprehensive support services to program participants as required by contract and appropriate to their needs.  The Advocate Counselor will also prepare students for positions in internships and job openings through the provision of one-on-one tutelage and the facilitation of vocational skills, college awareness, post-secondary planning and workshops for the students in the Queens Community House Learning to Work (LTW) program. LTW programs are an alternative pathway to graduation for youth 16 years and older, the program is funded by NYC Department of Education and implemented in collaboration with Queens Satellite High School for Opportunity DOE staff. We are committed to providing support services to students who desire to pursue their high school diploma. Students in the LTW program are given the opportunity to participate 10 hours per week in a paid internship. This position reports to the Program Director.         

Responsibilities

  • Welcome students and take daily school attendance to foster positive engagement.
  • Conduct on-going attendance outreach, including home visits and work site visits.
  • Counsel each student on the creation and implementation of a post-secondary plan for college, training or employment within 60 days of enrollment.
  • Providing a minimum of (2) individual sessions per month of each student; one on academic progress and the other on career advisement.
  • Conduct advisory groups by facilitating curricula and discussion in the following content areas: job readiness, career exploration, conflict resolution, political education, mediation, leadership, community service, youth employment, gender groups, psychoeducation, etc.
  • Maintain case files and record all student interventions weekly in Google forms.
  • Maintain on-going communication with parents and guardians of participants to support positive outcomes for the students’ and assist families with identified needs.
  • Connect students to outside resources and make appropriate referrals if needed.
  • Begin the CUNY and FAFSA application process with each eligible student on caseload. 
  • Refer students who have applied to LGCC, QCC, or BMCC as their 1st or 2nd choice on their CUNY application to the CASP case manager.
  • Introduce the internship program and refer appropriate students to the Internship Coordinator.
  • Check–in with internship students to make sure they are balancing school/work responsibilities.
  • Meet weekly with immediate supervisor and come prepared with agenda items to discuss.
  • Facilitate communication and structured meetings between students and teachers.
  • Ensure that required follow-up is made to graduates in the month of July and February.
  • Attend mandatory agency quarterly staff meetings and parent-teacher conferences
  • Work collaboratively with DOE staff.
  • Take initiative and demonstrate flexibility in responding to school needs.

Qualifications

  • Bachelor’s Degree required preferably in social work or related field.
  • Minimum of two (2) years' of experience working with youth preferably in a NYC high school setting.
  • Demonstrated attendance and punctuality in meeting required schedule.
  • Excellent interpersonal, organizational, multi-tasking and communication skills.
  • Ability to maintain confidentiality and use appropriate discretion.
  • Excellent computer skills with various programs and willingness to learn new ones.

Requirements/Other

Additional Details:

This position is available immediately.  Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package.  The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts, and a 403b plan. We value health and wellness too and as such Staff can earn up to 27 annual leave days (starting at 17), 12 sick days, and enjoy most federal holidays. Staff can also take advantage of an array of professional development opportunities.

STATUS: Full-Time, Non Exempt

SALARY: Mid to High 30’s w/ Excellent Benefits

SCHEDULE: Monday-Friday 8:00 am - 4:00 pm, with flexibility for events, home visits, meeting and training time

How to Apply

We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community.  If you would like to join our team, please forward your cover letter and resume, with subject line “Advocate Counselor– Queens Satellite” at ltw@qchnyc.org .

Queens Community House

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Organization: Nonprofit Organizations