Case Manager (bilingual) - Nassau Adult Guardianship

EAC Network | Hempstead, New York


EAC Network seeks a bilingual Case Manager (English/Spanish) in Nassau County for its Nassau Adult Guardianship program. The position is Monday-Friday 9:00AM-5:00PM with flexibility for eves/weekends. Position offers excellent benefits medical/dental/401K and very generous Paid Time Off (PTO).

Job Summary

The Bilingual Case Manager for Nassau Adult Guardianship is responsible for all aspects, including personal needs and/or property management of home-based intervention services and case management for incapacitated adults in the Community Guardianship Program, particularly for Spanish-speaking clients.

Reports To

Program Director


  1. Within 72 business hours of assignment, contact the relevant parties to begin the fact-finding process and begin developing a service plan, consisting of social, administrative, fiscal, and legal services for Guardianship clients.
  2. Provide case management support including home visits, telephone reassurance, advocacy and encouragement for clients struggling with problems such as substance abuse, mental illness, housing, and finances.
  3. Transport and escort clients in own vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications.
  4. Participate in case conferencing for case review and decision-making.
  5. Maintain up-to-date progress notes on all assigned cases.
  6. Communicate with judges, referees, lawyers, and DSS caseworkers regarding program participants as well as presenting to community referral sources.
  7. Complete and submit Initial Report, Interim Reports, Annual Reports and court updates for clients.
  8. Provide progress notes to finance department for billing.
  9. Develop measurement strategies to evaluate the effectiveness of the programs.


  1. Bachelors Degree in social or behavioral sciences required.
  2. Must be proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, Calendar, and e-mail and/or database software skills necessary to perform job responsibilities.
  3. Bilingual (English/Spanish) required.
  4. Minimum of two years of relevant work experience preferred.
  5. Excellent interpersonal and communication skills, both oral and written.
  6. Ability to motivate clients.
  7. Must have access to automobile and possess valid NY State Drivers license.


Salary commensurate with experience.

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Organization: Nonprofit organizations