Individual Giving Officer

ActionAid USA | Washington, DC


ActionAid is an international network building a just, equitable, and sustainable world in solidarity with communities on the frontlines of poverty and injustice. 

We know this can only be done by shifting power – towards communities and away from elites – and aid as traditionally practiced does not accomplish this. That’s why we take action in partnership with people on the frontlines of poverty and injustice. Together, we tackle the symptoms of unequal power – poverty, hunger, gender-based violence, climate change, conflict, and disaster – and challenge the ideologies, legal systems, and social norms that lie underneath.

ActionAid USA is the U.S. branch of ActionAid International, which works in more than 50 countries to achieve social justice, gender equality, and poverty eradication. We influence U.S. policy and international institutions like the United Nations and elevate marginalized voices in the halls of power.

Job Summary

The Individual Giving Officer will manage the individual giving funding stream, building strategy and supporting the growth of the program. The Individual Giving Officer will be the first point of contact for donors who call or email AAUSA; will manage the back end of a number of the fundraising team systems; and will work closely with the fundraising team, communications team, finance team, and other AAUSA and ActionAid International staff, to understand the greatest fundraising needs across the federation and contribute to the fundraising goals of the organization.

Reports To

Director Of Development


  • Strategize and manage all supporter marketing for donors giving under $1000; this includes managing appeals calendar, email, telemarketing, SMS, and digital advertising campaigns, as well as ActionAid’s membership program
  • Manage emergency campaigns in the wake of disasters and conflict
  • Manage the Salesforce database; conduct monthly reconciliations in concert with Finance Department; create quarterly reports for federation management, and other reports for various audiences as needed
  • Maintain and expand AAUSA’s partnerships, including employee giving, third-party networks, and charity ratings
  • Manage donor care, including emails and phone calls from current or potential donors to AAUSA
  • Liaise with implementing country staff to stay up-to-date on greatest needs across the federation
  • Manage external fundraising services vendors
  • Provide departmental support as needed
  • Manage departmental intern


  • Excellent research skills
  • 3 or more years of experience in fundraising and/or sales
  • Experience with low-dollar online fundraising and messaging
  • People-person who thrives on connecting with others
  • Knowledge of international development, social justice, and poverty issues
  • Strong organization and time management skills, and attention to detail
  • BA or equivalent job experience
  • Skill in working with varied cultures and nationalities


Salary Range: $40,000-54,000, depending on experience

ActionAid USA offers a generous and comprehensive benefits package


ActionAid is an equal opportunity employer. We value diversity and are committed to providing equal opportunities for all groups.

How to Apply

We are currently accepting applications on a rolling basis through September 4, 2020. Please send your cover letter and resume to In the subject, please write “[Your Name] – Individual Giving Officer”. Please no phone calls.

ActionAid USA

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Organization: Nonprofit organizations