Communications Writer

Japanese American National Museum | Los Angeles, California


 The mission of the Japanese American National Museum is to promote understanding and appreciation of America’s ethnic and cultural diversity by sharing the Japanese American experience.

We share the story of Japanese Americans because we honor our nation’s diversity. We believe in the importance of remembering our history to better guard against the prejudice that threatens liberty and equality in a democratic society. We strive as a world-class museum to provide a voice for Japanese Americans and a forum that enables all people to explore their own heritage and culture.

We promote continual exploration of the meaning and value of ethnicity in our country through programs that preserve individual dignity, strengthen our communities, and increase respect among all people. We believe that our work will transform lives, create a more just America and, ultimately, a better world.

Job Summary

An affiliate of the Smithsonian Institution and AAM accredited, Japanese American National Museum ( is recognized as one of the nation’s premier cultural museums. The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife.

The Communications Writer has core competencies and broad understanding of development and marketing communications and promotional strategy across multiple applications. Reports directly to the Director of Marketing and Communications, while also collaborating with other key external relations staff members to develop concepts and write copy for a wide variety of marketing and development initiatives that deliver on strategy and are appropriate by audience and applications. The Communications Writer also works directly with the President/CEO on recurring and special assignments as requested. Writer must possess the ability to move efficiently and comfortably between multiple projects while ensuring the highest-quality finished product, often under tight deadlines.

Reports To

Director of Marketing & Communications


  • Writing and editing of a wide range of material including letters, brochures, flyers, advertisements, email campaigns, press releases, talking points, website copy, exhibition materials, development communications, departmental reports, board reports, publications, and other collateral that support business goals and effective communication with target audiences.
  • Rapidly produce original and persuasive copy that sells the museum’s mission, membership benefits, and/or core programming, with effective, response-driven calls-to-action.
  • Support museum’s Gala Dinner & Silent Auction fundraising event with content creation, updating, and post-event feature writing.
  • Assisting in writing and editing social media content (Facebook, Instagram, and Twitter, etc.) in accordance with museum social media policy.
  • Act as editor and principal writer of the JANM blog and website. Update and maintain an editorial calendar of weekly blog posts that promote various areas of museum activity, highlight community partnerships, and explore Japanese American history and culture. Research, write Gala Dinner content and publish blog posts. Procure guest contributions from staff and volunteers.
  • Updates website content and inputs approved text in the backend of and supports the museum’s Discover Nikkei website.
  • Comply with all company brand, formatting, and quality standards, with minimal errors.
  • With the Director of Marketing and Communications, establish and maintain consistent, contemporary style guidelines.
  • Learning, listening, asking, prioritizing, and translating marketing, public relations, and development goals and key messages into strategic creative concepts and copy.
  • Ensuring consistent and respectful communication to target audiences, in keeping with overall brand standards.
  • Solving complex communication needs by organizing and architecting information into concept and copy solutions that are thoughtful and compelling.
  • Consultation with lead internal staff teams on tactical and creative approach.
  • Ability to work with the creative team and other marketing and development staff on a regular basis to brainstorm copy ideas and possible concepts/angles surrounding communication and copy.
  • Must be able to work in a fast-paced, high-pressure environment. Must be able to receive and utilize feedback from multiple channels, and have a strong command of the English language with an eye for detail in order to catch errors. Must have excellent communication and project management skills.
  • Other duties to be assigned as needed to support External Relations unit functions.
  • Staff members must be able to work with visitors of all ages to support the various events sponsored by the National Museum. At the discretion of the Communications Writer’s supervisor, the person in this role may be asked to work at as many as three museum-wide events each year.


Bachelor’s degree in Journalism, English, or Communications preferred. Minimum of5 years of experience in a creative services position, preferably including prior employment with a non-profit, or museum marketing department.

Superior understanding of marketing, advertising, development, and direct response principles. Proven ability to solve problems, architect information and work effectively in a dynamic, fast-paced environment with tight deadlines. Strong relationship management skills. Ability to foster collaboration and value other perspectives. Strong writing and editing skills. Background in direct-to-consumer marketing. Knowledge of Japanese American history and culture a plus, sensitivity to issues of diversity and ethnicity is essential. Advanced MS Word and experience using corporate e-mail system required. Intermediate Power point and basic Excel skill required. Visit for more information and application form. EOE.



Benefits: EE Medical, Dental, ERISA 403(b), FSA, 12 paid holidays, sick and vacation time; complimentary family level membership, free on-site parking, discounts in museum store and on-site Chado tea room.


No paid relocation available.

Positing starts in January 2021

How to Apply

Submit: Cover Letter, application form and resume with two writing samples.

Japanese American National Museum

Attn: Human Resources

RE: Communications Writer

100 N. Central Ave, Los Angeles, CA 90012


Fax (213) 830-5673

Application Form at

Japanese American National Museum

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Organization: Nonprofit organizations