Associate and Senior Associate, Portfolio Management, Financial Services

Nonprofit Finance Fund | Boston, Massachusetts

Background

The COVID crisis and the uprising for racial justice have shone national light on both the urgent work required to build a more just and vibrant society for all Americans and the potential for positive action when our communities mobilize. In most cases, these efforts are spearheaded by nonprofits, community organizations, and their heroic staff who deliver essential services like affordable housing, social justice advocacy, health, youth development, and the arts. Yet these nonprofits and the communities they support operate within a flawed, inequitable funding system that controls their access to resources, impeding their ability to make a difference.    

Nonprofit Finance Fund is setting out to change that. We know that nonprofit leaders have power when they have access to capital and financial knowledge. Our strategy focuses on helping to shift that power by changing funding and financing practices so more money flows equitably and with less restriction to community-centered organizations led by and serving people of color, so they can be the drivers of their own change. 

Job Summary

NFF’s Financial Services team provides nonprofit organizations with capital for their facilities and operational needs. In particular, we are committed to ensuring communities of color and their leaders have access to and control of the capital they need to meet their goals. We do this by partnering with organizations to ensure our financing products meet their needs now and as they evolve over time. 

 

At a high level, our lending process looks like this: our business development team develops relationships with nonprofit organizations aligned with NFF’s mission and strategy; our underwriting team assesses the organization’s capacity to be successful in meeting their mission and repaying NFF’s loan and ensures that loans are closed in accordance with the agreed-upon business terms; and our portfolio management team manages the client relationship once NFF makes a loan to make sure we payout the loan as agreed upon, monitors the progress of the project and stays abreast of our client’s needs, and any changes that may occur with the organization or its ability to repay the NFF loan over time. 

 

NFF is looking to fill up to three positions on its Portfolio Management team at the Associate and Senior Associate levels. The Portfolio Management team oversees all interactions between NFF and its nonprofit clients once NFF has entered into an agreement to make a loan to an organization. They serve as a close partner to the organization as its needs evolve and provide pathways for NFF to meet those needs. The day-to-day of the team entails: managing client relationships; overseeing loan disbursements and supporting loan servicing; monitoring loan reporting and covenant compliance; evaluating client financial performance and credit risk; and managing loan renewals, amendments, workouts, and delinquencies.  

Qualified candidates will be energized by our strategic direction of supporting community-centered nonprofits led by and serving people of color. They will value relationships and demonstrate an ability to develop rapport with diverse constituencies. They will be able to review, make sense of, and identify inconsistencies with or questions about data. Successful Portfolio Managers exercise excellent time and task management skills; work efficiently within a team structure; communicate in a clear, compelling, and accessible manner; exhibit a high level of individual accountability and embody NFF’s values in all tasks and responsibilities. Associates must be comfortable playing a support role and taking the lead when asked. Senior Associates must also have a foundational understanding of what it means for an organization to take on debt, how to identify repayment risks, and how to manage the dynamics of client relationships in an equitable manner.  

This position can be based out of any one of NFF’s office locations which are in Boston, Los Angeles, New York, Oakland, and Philadelphia. Though we are currently working remotely and will not require attendance in any office until Spring 2021 at the earliest. 

Reports To

The Associate receives supervision from the Manager, Portfolio Management.  

The Senior Associate receives supervision from the Director, Portfolio Management. 

Responsibilities

Associate and Senior Associate Portfolio Managers will be a member of a close-working six-member team and play an integral role in managing client relationships and loan performance.   

The Associate will: 

  • Directly manage the loans in NFF’s COVID-10 relief loan programs. This entails managing client relationships, conducting financial analysis and organizational assessment, and reporting internally on loan compliance and performance. The Associate will be the direct, primary contact for clients in these programs. 
  • Supports senior portfolio managers in the oversight of the core NFF loan fund, as described in the Senior Associate role below. For the core loan fund, the Associate will lead the collection and review of reporting requirements and covenants.  
  • Shares relevant learnings, including updates and trends on the portfolio and sectors and markets served, with the broader Financial Services team.   

The Senior Associate will: 

  • Directly manage a portfolio of loans in the core NFF loan fund, including managing client relationships and monitoring loans, and understanding market risks and dynamics, particularly around government funding of nonprofits. 
  • Leads the review of loan disbursement requests, collection, and monitoring of loan and covenant compliance, and analysis of client financial performance and credit risk.  
  • Address loan delinquencies with guidance and oversight from the Director of Portfolio Management and Chief Credit Officer and execute action plans for troubled loans. 
  • Completes underwriting for loans NFF wants to renew and those that have difficulty making payments and need a new path forward and make presentations to credit committees. 
  • Proactively partners with clients to match financial solutions to client needs. 
  • Develops subject matter expertise in the health, human services, and education sectors in order to evaluate clients’ operating performance, as well as risks and opportunities, and share learnings with the lending team. 
  • Advances NFF’s strategy by having a client-centered approach to interactions and reflecting the perspectives and needs of clients within NFF.  
  • Supports the development and refinement of NFF’s portfolio management procedures and policies to enhance efficiency, minimize credit risk, and better align with NFF’s strategic direction. 
  • Assists with completion of loan portfolio reporting.  

Typically, individuals at the Associate level have 2-4 years of relevant experience, and individuals at the Senior Associate level have 3-5 years of relevant experience. We are seeking candidates who are excited to play a role as we grow and evolve our financing practice so that it is more responsive to the capital needs of communities of color, the organizations that support them, and their leaders. Strong candidates will share our commitment to ensuring communities of color and their leaders have access to and control of the capital they need to meet their goals. In order to be successful in this role, they must enjoy connecting with and centering the perspective of clients as much as performing the daily duties of the job.

Qualifications

  • Demonstrated commitment to and knowledge of the social sector and racial equity. 
  • Approach relationships by actively listening and showing empathy. 
  • Professional maturity and demonstrated ability to build, manage, and deepen relationships, particularly with diverse constituencies.  
  • Strong analytical ability and attention to detail, including the ability to analyze data and identify inconsistencies or gaps and identify and assess risk. 
  • Ability to synthesize and present complex data and information in an accessible manner. 
  • Strong time management, project management, and multi-tasking skills, with an ability to coordinate complex activities and prioritize conflicting demands and deadlines.  
  • Ability to understand when to proactively seek guidance as needed. 
  • Solutions-based work ethic and desire to take initiative for own learning after initial ramp-up and training. 
  • Demonstrated ability and desire to take on increased responsibility over time. 
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint; experience with Salesforce preferred. 
  • There is a potential for up to 20% travel once it’s safe to do so. 

Compensation

At NFF, we are invested in discussing the depth and breadth of each candidate’s background and experience during the interview process and using that information to determine the best offer. The salary range for the Associate position begins at $55,500 and the Senior Associate begins at $69,000. NFF also provides an attractive benefits package that includes health insurance, retirement plan, paid time off, standard holidays, and commuter benefits.  

Please Note: 

All salaries are commensurate with experience and include an attractive benefits package. 

Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce.  Diverse candidates are encouraged to apply. 

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. 

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice. 

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number. 

Requirements/Other

Specialized Knowledge/Beneficial Skills and Experience:  

  • Experience managing lending portfolio. 
  • Familiarity with nonprofit financial management, financial statements, and operations. 
  • Knowledge of one or more NFF sectors of focus, such as health care, charter schools, and human services. 

How to Apply

Please submit your resume with a thoughtful cover letter stating how your background and qualifications meet the requirements of this position to Talent & Organizational Effectiveness at HR@nff.org

Nonprofit Finance Fund