The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.
Essential Job Functions: The Shelter Director is responsible for the day-to-day operations of the shelter program. Specific duties include but are not limited to:
- Managing and administering the shelter program from a trauma informed perspective that focuses on resident centered practice and vicarious trauma;
- Mediating disputes and addressing grievances from a trauma informed perspective;
- Recruiting, hiring, coaching, mentoring and supervising a multi-disciplinary group of onsite staff that includes understanding and responding to vicarious trauma (both for self and for staff members);
- Ensuring that all staff receive high quality bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of Resident Centered Practice skills and includes discussions about vicarious trauma
- Management and oversight of billing process including reaching expected utilization targets, managing expenses, monitoring of onsite resident resources; and accurate resident documentation (electronic and hardcopies)
- Completing annual staff performance evaluations; developing staff professional development plans and strong utilization of the agency’s performance management tools;
- Managing and administering the shelter program including fiscal management of budget, billing, and adherence to agency, city and state and federal regulations; successfully completing program audits by city, State and Federal regulators;
- Collaborating with internal departments to ensure programs run efficiently (Training Department, Domestic Violence Administration, Human Resources, Development, Finance, Legal etc.);
- Developing partnerships with other community based organizations, acting as a liaison to other organizations;
- Growing donor relationships in partnership with the Development Department; including hosting donor tours, and working with donors/volunteers for special events at the site;
- Developing scattered sites as needed;
- Attending meetings and trainings as required;
- Other duties as assigned
- Ability to maintain appropriate professional boundaries with residents and staffUtilization of Client Centered Practice (CCP) skills
- Ability to use neutral and non-judgmental language when responding to clients
- Understanding and responding to vicarious trauma
- Ability to engage with clients using a trauma informed perspective Must be flexible, patient and able to juggle multiple roles simultaneously
Graduate degree in a Human Services or related field, plus a minimum of four years relevant experience operating a facility/and or working with DV victims, Must include at least one year of supervisory experience.
On-call 24 hours a day.
Paid mandatory trainings that occur in off-site locations and outside of the regular work schedule.
How to Apply
To apply click on the link below;