Associate Director, Advancement Services, Reporting and Analytics

Montclair State University | Montclair, New Jersey

Background

With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, Montclair State is designated a Research Doctoral 3 University by the Carnegie Classification of Institutions of Higher Education. 

Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, the University offers a comprehensive undergraduate curriculum with a global focus; a broad variety of superior graduate programs through the doctoral level; and a highly productive, dedicated and diverse faculty and student body.

The University’s 10 colleges and schools offer more than 300 undergraduate and graduate majors, minors, concentrations and certificate programs, and with more than 120 student organizations and 18 NCAA Division III athletic teams for men and women, Montclair State offers its students a comprehensive college experience.

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Job Summary

Under the direction of the Executive Director of Advancement Services, the Associate Director – Advancement Services, Reporting and Analytics will assume a major role in supporting the management of University constituents/alumni through the development and analysis of reporting to assist in the fund raising efforts of the University Advancement Division. The Associate Director – Advancement Services, Reporting and Analytics will run a wide variety of system driven and custom reports, will assist with data entry, queries, exports, data manipulation, and will perform other duties as assigned.

Reports To

  • Maintain, revise and build upon the established reporting library. Make recommendations and develop revised and enhanced reporting through an understanding of the department needs and trends in higher education fundraising
  • Work closely with Development leadership to provide data and analytics to support fundraising operations including Annual Fund and Major Giving metrics
  • Develop and prepare highly segmented reports and data files; compile, summarize and analyze statistical and other data and develop findings, conclusions, and recommendations
  • Set reporting priorities and establish appropriate timelines
  • Consult with the Executive Director of Advancement Services to resolve unusual problems or policy concerns
  • Represent and act for the Executive Director as directed
  • Coordinate, recommend, and implement alternative procedures and system enhancements to improve performance and systems functionality
  • Design of custom reports and queries
  • Assist in the maintenance of constituent records in Raiser’s Edge
  • Engage with internal Advancement staff to support targeted fundraising events
  • Co-Develop and manage internal policies and procedures to ensure an acceptable level of data integrity and reporting protocol
  • In conjunction with the Director of Advancement Services and the Associate Director of Advancement Services – Data Integration and Integrity, the incumbent will ensure and maintain the highest standard of data integrity for constituent records including trace lost alumni, and ensure email addresses are obtained, job titles are accurate, and that coding is accurate. This will be accomplished by the development and monitoring of performance measures, benchmarks and performance targets.
  • Monitors and researches policies on efficiency and compliance with records retention policies, corporate classification schemes, privacy legislation, and security and access policies and reports findings to the Executive Director of Advancement Services.
  • Conduct work flow and business process analyses, write specifications, procedures, prepare system documentation and design and deliver training, and end-user support.
  • Works with peers to co-ordinate the activities of interrelated work groups, i.e., Research, Gift Processing, Alumni Relations, etc. for the purpose of updating and maintaining records.
  • Reviews reports generated from the Development Information System (Raiser’s Edge) for clarity and adherence to reporting standards, completeness and accuracy. Also prepares analytical and statistical material for internal and external use.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Responsibilities

  • Maintain, revise and build upon the established reporting library. Make recommendations and develop revised and enhanced reporting through an understanding of the department needs and trends in higher education fundraising
  • Work closely with Development leadership to provide data and analytics to support fundraising operations including Annual Fund and Major Giving metrics
  • Develop and prepare highly segmented reports and data files; compile, summarize and analyze statistical and other data and develop findings, conclusions, and recommendations
  • Set reporting priorities and establish appropriate timelines
  • Consult with the Executive Director of Advancement Services to resolve unusual problems or policy concerns
  • Represent and act for the Executive Director as directed
  • Coordinate, recommend, and implement alternative procedures and system enhancements to improve performance and systems functionality
  • Design of custom reports and queries
  • Assist in the maintenance of constituent records in Raiser’s Edge
  • Engage with internal Advancement staff to support targeted fundraising events
  • Co-Develop and manage internal policies and procedures to ensure an acceptable level of data integrity and reporting protocol
  • In conjunction with the Director of Advancement Services and the Assistant Director of Advancement Services – Data Integration and Integrity, the incumbent will ensure and maintain the highest standard of data integrity for constituent records including trace lost alumni, and ensure email addresses are obtained, job titles are accurate, and that coding is accurate. This will be accomplished by the development and monitoring of performance measures, benchmarks and performance targets.
  • Monitors and researches policies on efficiency and compliance with records retention policies, corporate classification schemes, privacy legislation, and security and access policies and reports findings to the Executive Director of Advancement Services.
  • Conduct work flow and business process analyses, write specifications, procedures, prepare system documentation and design and deliver training, and end-user support.
  • Works with peers to co-ordinate the activities of interrelated work groups, i.e., Research, Gift Processing, Alumni Relations, etc. for the purpose of updating and maintaining records.
  • Reviews reports generated from the Development Information System (Raiser’s Edge) for clarity and adherence to reporting standards, completeness and accuracy. Also prepares analytical and statistical material for internal and external use.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Qualifications

  • 3 or more years of experience in a fundraising/development environment with an emphasis on background in higher education preferred
  • Bachelor’s Degree required
  • Experience with Crystal Reports or similar custom reporting platforms
  • Experience with Raiser’s Edge Legacy and Raisers Edge NXT platforms is preferable
  • Knowledge of data integrity policies and procedures
  • Computer literacy including proficiency in superior knowledge of Microsoft Office applications
  • Ability to work on multiple projects at one time
  • Strong communication skills and ability to work in a team environment
  • Strong organization and analytic skills
  • Excellent attention to detail

Compensation

Commensurate with experience.

How to Apply

Interested candidates can apply via: 

https://jobs-montclairedu.icims.com/jobs/1734/associate-director%2c-advancement-services%2c-reporting-and-analytics/login

**When creating your profile, you will need to combine your resume and cover letter into one single document (PDF or MS Word).**

Montclair State University