Clinical Research Coordinator (CRC)

University of California, San Francisco - ANSIRH Program | Bay Area (or Southwestern United States), Other

Background

Advancing New Standards in Reproductive Health (ANSIRH) is in need of two full-time Clinical Research Coordinators (CRCs) to conduct participant recruitment and interviews in English and Spanish for the ADAPT (Attitudes and Decision-making After Pregnancy Test) Study. The ADAPT Study is a longitudinal study examining women’s pregnancy decision-making and the effects of pregnancy on women’s lives. We will recruit approximately 2,200 non-pregnant women at risk of pregnancy from participating family planning, primary care and abortion facilities in the Southwest (i.e., Arizona, Nevada, New Mexico, and Texas). Participants will be followed for one to three years with confidential surveys administered electronically (online) and/or by phone.

Job Summary

The CRCs will work with study investigators to prepare for the study launch, including setting up study systems, translating and programming surveys and visiting recruitment sites. Once the study is launched, the CRCs will be responsible for carrying out recruitment, eligibility screening, and informed consent processes, as well as administering electronic surveys and/or conducting phone interviews, entering data, maintaining research records, protecting confidential information, and responding to training and quality improvement measures. Research investigators, project directors and other team members will be based at ANSIRH’s research office, located in Oakland, California. We will consider applications from candidates who will reside in the Bay Area and who are willing to spend four to six weeks at a time in healthcare facilities in the states listed above, or candidates who reside in the Southwest and are willing to travel to sites, work remotely with our Oakland office, and travel to the Oakland office when needed. Surveys include sensitive topics such as pregnancy intentions, contraceptive behaviors, and abortion. Comfort discussing these issues and interacting in a positive and sensitive manner with individuals receiving or providing reproductive healthcare services, as well as fluency in Spanish, are essential. 
Please note: The locations are: Oakland ANSIRH office and sites in Southwest U.S. Two openings available. 

Reports To

Heather Gould, Project Director

Responsibilities

The CRCs will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Project Director and/or Principal Investigators (PIs); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies. 

The CRCs’ duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator’s protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; and participate in any internal and external audits or reviews of study protocols. 

Qualifications

Required Qualifications:

  • HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities 
  • Fluency in English and Spanish languages (oral and written) 
  • Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population 
  • Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines 

Note: Fingerprinting and background check required.

Preferred Qualifications:

  • Bachelor’s degree in public health, psychology or similar field, or equivalent experience 
  • Active driver’s license for self-transport by rental car, if needed 
  • Skills to communicate complex information in a clear and concise manner both verbally and in writing 
  • Excellent interpersonal skills, both in-person and over the phone 
  • Experience and ability to work and interact positively with people from diverse backgrounds 
  • Comfort being present in reproductive health clinics and discussing reproductive health issues, including contraception and abortion, without imparting judgment or bias to study participants 
  • Willingness and ability to travel and work away from home for a number of weeks or months at a time 
  • Flexibility to work non-business hours 
  • Highly organized, ability to multi-task, and demonstrated success working in a fast paced environment 
  • Ability to work independently and use excellent judgment about when to seek support or guidance 
  • At least one year of experience working in a reproductive health facility or social service setting that provides abortion care or non-judgmental pregnancy options counseling 
  • Experience conducting research interviews or administering surveys in English and Spanish 
  • Experience using Qualtrics or similar electronic data collection and management systems 
  • Working skills in systems programming, database design and data security measures 
  • Experience coding data and assisting with the development of research manuscripts for publication 
  • Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system 
  • Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation 
  • Experience with electronic medical records 
  • Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.) 
  • Knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms 
  • Experience applying the following regulations and guidelines: 
  • Good Clinical Practice Guidelines 
  • Health Information and Accountability Act (HIPAA) 
  • The Protection of Human Research Subjects 
  • CHR regulations for recruitment and consent of research subjects 
  • Effective Cash Handling Procedures 
  • Environmental Health and Safety Training 
  • Fire Safety Training

Requirements/Other

ANSIRH 

Advancing New Standards in Reproductive Health (ANSIRH) is a collaborative research group at the University of California, San Francisco (UCSF) and a program of the Bixby Center for Global Reproductive Health, a multi-disciplinary academic center focused on the most pressing need for adolescent sexual health, family planning, abortion policy, maternal health and sexually transmitted infections. The Bixby Center is a key research entity of the Zuckerberg San Francisco General Hospital Division (ZSFG) of the Department of OB/GYN & RS at UCSF. 

At ANSIRH, we conduct innovative, rigorous, multidisciplinary research on complex issues related to people’s sexual and reproductive lives. Our work is informed by an understanding of the role that structural inequities play in shaping health. We believe in the importance of research in advancing evidence-based policy, practice, and public discourse to improve reproductive wellbeing. We envision a world in which all people have the resources, support, and freedom to achieve reproductive wellbeing. 

OBSTETRICS, GYNECOLOGY & REPRODUCTIVE SCIENCE 

The Department of Obstetrics, Gynecology and Reproductive Sciences (Ob/Gyn & RS) is a major academic Department in the School of Medicine, engaged in clinical, research, and training activities at the Parnassus, Mt. Zion and San Francisco General Hospital (SFGH) campuses, as well as satellite locations throughout the Bay Area, with an annual operating budget of $77.2 million and the new Betty Irene Moore Women’s Hospital at Mission Bay. The OBGYN Department has 102 full-time faculty, 136 other academic appointees, 39 post-doctoral fellows, 20 clinical fellows, 36 residents, 136 voluntary clinical faculty, and 266 staff. The mission of the UCSF Department of OBGYN & Reproductive Sciences is to improve the lives and health of all women through excellence, innovation and leadership in Patient Care, Scientific Discovery, Education, Advocacy. “Leading the way in women’s health.” 

ABOUT UCSF 

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

How to Apply

Please submit an application, cover letter and a CV via the online UCSF Jobs website (https://myhr.ucsf.edu/careers). The job number is 48551BR. 

University of California, San Francisco - ANSIRH Program