Development Operations Administrator

Wu Yee Children's Services | San Francisco, California

Background

Wu Yee Children’s Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Every day we partner with parents, as well as countless individuals and organizations across San Francisco, to provide a network that strengthens and connects a diverse, resilient community around our children.

Because when we stand up for children, we stand up for one another.

Job Summary

The Advancement Administrator and Data Analyst plays a critical support role in operations and planning fundraising efforts at Wu Yee. This position will lead the ongoing development of our Salesforce NPSP deployment. The administrator will work closely with Advancement team to identify develop and deploy new business processes including: Fundraising, Marketing, Events, Volunteer Management, Outreach and our core program business processes. This role is part technical project manager, part administrator and part systems/data analyst. This position will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform, advancement operations, process and system integration, data analysis and reporting, as well as general overall support to Advancement as needed. 

Reports To

Director of Advancement

Responsibilities

Serve as primary system administrator and data manager for the Salesforce NPSP environment 

  • Analyze our existing business operations/processes and data systems, to design and build a Salesforce CRM solution, to increase the efficiency of our advancement operations
  • Data entry and maintain accurate data on all volunteer and fundraising activities, including prospecting, cultivation, solicitations, and stewardship in Salesforce
  • Set up and generate weekly and monthly reports on annual fund, events, and volunteers
  • Ensures timely acknowledgment and proper follow up of grants and donors
  • Oversees complete and accurate funder and gift information in Salesforce, to track process, reporting, and research, reconcile information with accounting
  • Assist in training of new users, and grow Salesforce skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams

Administrative support for Advancement

  • Research new and existing prospects and enter all relationships and linkages in Salesforce
  • Develop mailing lists and support direct mail, online, and all fundraising campaigns
  • Help plan and provide support at events, prepare materials, coordinate with staff and volunteers
  • Create online event invitations on Eventbrite, Give Lively and facebook, manage guest lists
  • Update website as needed

Qualifications

  • 2+ years’ database, project management and operations experience, nonprofit/social sector experience is a plus.
  • Bachelor’s Degree or Salesforce Certification.

How to Apply

Wu Yee Children's Services

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Organization: Nonprofit organizations