Majority of Nonprofit Staff Satisfied in Their Jobs, Survey Finds

Majority of Nonprofit Staff Satisfied in Their Jobs, Survey Finds

The majority of nonprofit employees are both satisfied in their jobs and aligned with leadership in terms of an organizational vision for the future, a report from online fundraising software provider Classy finds.

Based on a survey of more than a thousand nonprofit staff in a managerial position or above, the report, World-Changing Work: The Modern Nonprofit Professional's Experience (35 pages, PDF), found that 84 percent of all respondents and 92 percent of those in fundraising roles said they were satisfied in their current positions. A similar share (84 percent) said they were definitely or probably aligned with leadership on a vision for the organization, including 91 percent of those who were satisfied in their jobs. Among those who were extremely or somewhat dissatisfied in their roles, 40 percent said they did not feel aligned with leadership, while 12 percent of respondents in executive leadership positions said they were not aligned or were unsure if they were aligned with their fellow executives' vision for the organization, compared with 10 percent of respondents in IT, 16 percent in development, 21 percent in programs, and 23 percent in marketing.

While respondents indicated that the top concerns of their organization were overhead costs (59 percent), donor retention (49 percent), and employee wages (39 percent), when asked what they personally believed their organization's concerns should be, employee wages topped the list (50 percent), followed by donor retention (45 percent) and overhead costs (39 percent). In terms of investment priorities, respondents ranked better leadership and employee alignment a top priority (45 percent), followed by technology (37 percent), talent recruitment (35 percent), and a stronger focus on online fundraising (31 percent), although employees in fundraising roles were more likely than others to say online fundraising should be a top priority (43 percent vs. 27 percent).

The report also found that among respondents who were extremely or somewhat satisfied in their current roles, 53 percent regularly made donations to their organizations, as did 65 percent of all respondents in fundraising roles, while 68 percent of those who were extremely or somewhat dissatisfied, 48 percent of respondents not involved in fundraising, and 23 percent of all respondents never donated to their organizations.